FREQUENTLY ASKED QUESTIONS(FAQ)
Simply choose your favorite item, add it to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
We accept major credit cards, debit cards, and secure online payments such as PayPal and other supported payment providers.
Orders can be modified or canceled within 12 hours after purchase. Please contact us as soon as possible.
Orders are processed within 1–3 business days. Delivery typically takes 7–15 business days depending on your location.
Yes, we ship worldwide.
Once your order ships, you will receive a tracking number via email.
We accept returns within 14 days of delivery for unused items in original condition.
Customers cover return shipping unless the item is defective or incorrect.
Refunds are processed within 5–10 business days after approval.
Our bracelets are carefully assembled with attention to detail to ensure quality and comfort.
Most bracelets are designed with comfortable sizing. Please refer to the product size guide before purchasing.
Avoid water, chemicals, and strong impact. Store in a dry place when not in use.
You can reach us anytime at:
Email: awakenbeads@gmail.com
Website: www.awakenbeads.com